Last Updated: May 13, 2026
At Alvynn Casino, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.
By using Alvynn Casino, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, date of birth, email address, phone number, residential address, and government-issued ID (for verification).
- Account Information: Username, password, security questions.
- Financial Information: Payment method details, transaction history (we do not store full credit card numbers).
- Technical Information: IP address, browser type, device information, operating system, and usage data.
- Location Data: Country and province/territory (we verify you are in Canada).
- Marketing Preferences: Your choices regarding promotional communications.
2. How We Use Your Information
We use your information to:
- Create and manage your gaming account
- Process deposits and withdrawals
- Provide customer support
- Offer and manage Alvynn bonus and Alvynn free spins promotions
- Comply with legal and regulatory requirements (including age and identity verification)
- Improve our website and services
- Send important account notifications and (with your consent) marketing offers
- Prevent fraud and ensure platform security
3. Sharing Your Information
We may share your information with:
- Payment service providers
- Game providers and platform partners
- Regulatory authorities when required by law
- Professional advisors (legal, accounting, etc.)
We do not sell your personal data to third parties for marketing purposes.
4. Cookies and Tracking Technologies
Alvynn Casino uses cookies and similar technologies to:
- Remember your preferences
- Keep you logged in
- Analyze site traffic and improve user experience
- Deliver personalized content and offers
You can manage your cookie preferences through your browser settings at any time.
5. Data Security
We use industry-standard security measures including SSL encryption, firewalls, and secure servers to protect your personal and financial information. Access to your data is strictly limited to authorized personnel.
6. Your Rights as a Canadian Player
Under Canadian privacy laws (PIPEDA), you have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Withdraw consent for certain processing activities
- Request deletion of your data (subject to legal obligations)
To exercise these rights, please contact us via live chat or email.
7. Data Retention
We keep your personal information only as long as necessary to provide our services, meet legal obligations, and resolve disputes.
8. International Data Transfers
Your data may be processed in countries outside Canada. We ensure appropriate safeguards are in place to protect your information.
9. Children’s Privacy
Alvynn Casino is strictly for individuals aged 19 and over. We do not knowingly collect data from minors. If we discover a user is under 19, we will close the account and delete their information.
10. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. We will notify you of significant changes by posting the new version on this page with an updated “Last Updated” date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact our support team through live chat or send an email to: privacy@alvynn.com